What To Do When Your iPhone Microphone Stops Working

Posted · 1 Comment
(Last Updated On: February 16, 2018)

One of the most common problems that iPhone users encounter is the microphone not working during phone calls. The person you are speaking to can’t hear you while using the handset, but in some cases may still be able to hear while on speakerphone. It’s a frustrating problem that can make it difficult to use the phone on a regular basis. If you’re tired of shouting and asking people to “SPEAK UP,” consult the tips below or take it in for a professional diagnostic and repair.

Causes of iPhone Microphone Malfunction

  • Water exposure. Has your phone recently been dropped into water? Gotten wet in any way? Sometimes, even exposure to high levels of moisture, like steam, can cause the microphone to malfunction.
  • Mechanical malfunctions can sometimes cause the mouthpiece on the phone to stop working, like after a drop onto a hard surface.

How to Fix an iPhone Microphone Malfunction

  1. Allow the phone to dry. If the microphone is malfunctioning after being exposed to moisture, you can allow the phone to dry. Turning the phone off and placing it in a porous environment, like in a box of rice, can help to dry the phone effectively and hopefully get the microphone back to normal.
  2. Replace the microphone. If the problem persists, and you don’t want to buy a new phone, you can always have the microphone replaced by a professional.

Microphone Repair Cost

The costs can vary depending on the model of the phone, the damage and whether the mouthpiece can be repaired or needs to be replaced completely. Mechanical problems with the phone that have not been caused by the user are usually fixed under the warranty of the phone with no cost to the customer.

Keep in mind that phones less than one year old are usually covered under the manufacturer or carrier warranty, but there are exceptions. In addition, the warranty program on phones that have been tampered with or repaired outside Apple are often void under and the phones are ineligible to be repaired or replaced for free when the mouthpiece breaks.

The next best alternative is to ship your iPhone to our stores and we will fix it for you and send it back to you. iFixYouri has experts equipped with skills required to fix your iPhone’s microphone when it stops working. Alternatively, you could also sell your iPhone for cash.