Samsung Ending Production of Note 7; Replacement Phones Also Combusting

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(Last Updated On: February 12, 2018)


South Korean tech giant Samsung Electronics is officially stopping the manufacture of its troubled Note 7 phone. The news comes days after major networks, such as AT&T and T-Mobile, announced they would stop issuing replacement devices to customers. Reportedly, five Note 7’s that were received by customers as replacements for the faulty, flammable phones have caught fire…in one week. It seems to be a more complicated issue than initially thought, and swapping out the battery is not the definite fix. A Samsung rep told the BBC that they’re putting the manufacturing on hold to “[adjust] the production schedule to ensure quality and safety matters.” This has been an ongoing nightmare for Samsung, with over 100 reports of catastrophic battery failure in the devices in the US alone since its release in mid-August and at least a dozen people receiving burns or other injuries.


UPDATE 10/11: Samsung has decided to permanently cease production of the Note 7 and is warning all users to power down the devices and bring them in to a retailer immediately for an exchange.


If you currently own a Galaxy Note 7, we recommend contacting your mobile provider to see what your replacement options are. AT&T and T-Mobile are offering other devices in exchange (including the Galaxy S7) with credit to make up the cash difference. Of course, iFixYouri is here to fix any problems that your new phone might give you…and hopefully those problems are a little less severe than an outright explosion.