iPhone 4 Glass proving to not hold up as much as expected

The iPhone 4 has Front glass, and now back glass. It looks beautiful, but looks can be deceiving. It does not matter if there is a cracked screen. In that case, the iPhone 4 can be likened to a reflection of a supermodel on a broken mirror. Parts of her legs look good, yes, but its tough to know how good looking she is when the mirror is shattered.

We began receiving iPhone 4 repair calls the day it was released. A cry on the other side of the phone followed by a faint sniffle, “I just got out of the car with my phone on my lap and dropped it 1.5 ft to the ground! What do I do????”

“First off, take a deep breath, it’s only a phone and we’re here to help.”

As wild as this may sound, this is a daily occurrence, minus the crying part. Only one person we’ve had call us was actually crying 😉 and she okay’d us in using her story for our blog. As we spoke about in earlier blog posts when we drop tested iPhone parts prior to the iPhone 4’s official release, and again when we drop tested an iPhone 4 when we had the official release from Apple, the glass, being stronger, still is prone to breaking.

The new iPhone design is definitely revolutionary, and we agree with Apple, they did change everything, again. New glass, new camera, new everything, yet still the same problems. As with any high tech piece of technology, there are its’ growing pains, and pains that linger. Broken iPhone Glass and cracked screens are daily problems that we help alleviate. Now with twice as much glass, covering twice as much phone, this is a problem that we’re ready, willing, and able to tackle.

We stood behind Apple since before the days of the iPhone 2G, tackled the iPhone 3G repair and iPhone 3Gs repair, and now we’re up to bat with the iPhone 4.

Regardless of the material used on the front and back of the phone, it is a thing of beauty. No other small personal electronic on the market can come close to having the same feel, function, fit, or form like the iPhone does.

Verizon and the iPhone to Unite

The end is near. We never thought it would happen but the day is finally arriving in January. AT&T has had the iPhone monopoly in its hip pocket but as early as January 2011, it will have to share the iPhone with Verizon, thus increasing the odds of being able to make a call (reception burn #1). Reception or not, Let’s get Reaaaady tooooo Repaaaaaiirrrrrrrrr. It should not be any secret that those of us focusing on iPhone repair are happy about the announcement but nobody should be surprised.

It is being predicted by UBS AG analyst John Hodlik that the merger would provide Verizon with a boost in sales.

There are over 92 million Verizon customers, so while Verizon will get increased sales, Apple is really looking to get the big boom, boost or bump. They want to avoid a boo boo, which happens when you drop your phone on the ground, or hit your head on the kitchen cabinets. Hodulik went on to speculate Verizon customer might buy 3 million iPhones a quarter.  My hunch is that it will be higher than that.

The smartphone competition is getting heated as of late and this was the obvious move. This move was more obvious than Nebraska going to the Big Ten. Or Lindsay Lohans ‘drinking’ problem.  Or AT&T reception problems (reception burn #2).

The Apple iPhone elite have decided they can wait no longer. My thinking it has nothing to do with reception, although as burn #1 & 2 indicate, the punchlines just never get old.  It has everything to do with the market.

Enter the Google Android, which is becoming a bigger part of the marketplace. The Android Galaxy S is going to be pimped by every cell phone coverage carrier this side of the milky way (“Hey baby, touch screen all night”). The names are pretty cool too: T-Mobile Samsung Vibrant, Verizon Samsung Fascinate, Sprint Epic 4G, AT&T Samsung Captivate. With names like that, what is the iPhone to do? Not to mention the specs and other confusing information that even the most dedicated iPhone fanatic would admit are ‘comparable’ to Steve Jobs Wizardry.

You Must be the Change you Wish to see in the World – Mahatma Gandhi

As for me,  I’m liking the changes. I have been glued to AT&T like the new iPhone 4 Screen is to the LCD display. This is to say that if AT&T receptions dies I go with it. Of course, I don’t typically have reception problems but I have a problem with those dedicated to loving their phone on message boards, as opposed to paying attention to their families, homework or whatever ignored responsibility to instead boast randomly about a toy. It can be likened to the ‘my daddy can beat up your daddy’ syndrome that haunts our poor helpless tormented ashamed souls up until the time we realize our dad’s don’t know jack about cell phone technology, and as such, all related annoying behaviors should be terminated.

It is on me to be the change I want to see. It is on me to start playing around with the Android (and all the rest) to really know what I like. Or, just switch it up on the next upgrade, be happy (or frustrated) with my decision and document the experience. The ‘my phone is cooler than your phone’ line is only rewarding when taunting little kids who don’t even know how to use a phone. Or really old people, who have basically lost their hearing and all senses to communicate. But when dealing with other grown ups through blog comments or forum postings, the bickering is best left to the propaganda war machine, also known as anonymous posters disguised as one of us, hurling personal insults at someone who uses an a devise that may  not be their preferred choice.

Heres how it goes: it’s time to take the gloves off and sit around a campfire singing songs until our smartphone alarms go off in the morning. When someone loses reception, just pass your smart phone to the left hand side and be happy, verbal quirks silenced by the tranquil spirits of cell phone harmony.

In all seriousness though, the game has just changed and the gloves have come off by the cell phone gods, waiting for the big hook to influence the current swell of competition. Something tells me the people who had benefited from the AT&T long standing exclusivity are telling themselves now they knew the party could not last forever. Everybody else is waiting on the tremors, so we can tweet about it.

iPhone to go to Verizon? Rumors are saying this could happen in January!

This rumor has been going around for quite some time now. The date, seems to inevitably always get pushed out. Except for this time. Bloomberg sources state:

Verizon Wireless, the largest U.S. mobile-phone company, will start selling Apple Inc.’s iPhone next year, ending AT&T Inc.’s exclusive hold on the smartphone in the U.S., two people familiar with the plans said.

The device will be available to customers in January, according to the people, who declined to be named because the information isn’t public. Natalie Kerris, an Apple spokeswoman, and Jeffrey Nelson, a Verizon Wireless spokesman, declined to comment.

This is great news for iPhone users, and Verizon users alike. They’ll get the joy of the nation’s largest network, combined with the world’s latest and greatest gadget.

Network tests do show that AT&T’s networks, are in fact faster. Is Apple setting itself up for a checkmate in the smartphone world? From the looks of it, they’re already positioning themselves to put RIM, HTC, and all other smartphone manufacturers in check.

The latest numbers show that Apple has sold a stunning 1.7 million phones since the release of the latest and greatest, just 6 days ago! That’s more iPhone than some countries have people!

With Apple’s leap to Verizon, currently with approximately 90 million customers, who is to say that Apple couldn’t easily double the amount of iPhones on the street(currently around 50 millions, including 2G, 3G, 3Gs, and 4) over the next 4 or 5 years. This is not a far fetched number when you look at the reality of how many are on the streets now, and it came out only a few years ago back in 2007.

“Apple is going to dramatically increase the number of devices it sells in the U.S. when exclusivity at AT&T ends,” said Hodulik, who is based in New York and rates Verizon shares “neutral.” “It’s hard to ignore the quality issues that AT&T has faced.”

Verizon Wireless, which is building a high-speed fourth- generation network, plans to unveil several devices that will run on the new technology in January at the Consumer Electronics Show, Chief Executive Officer Lowell McAdam has said.

iDiagnose – Part 4 – iPhone Screen Repair – What repair do you really need?

You’re walking down the sidewalk and you reach in your pocket to pull out your iPhone that is ringing. It slips out of your hand and SMASH! It hits the concrete, hard.

This is an all too common scenario that we see happen every day. Sometimes it’s just the iPhone glass that needs to be repaired, sometimes it’s the glass and LCD, and yet sometimes it’s just the LCD. To some, this question can be answered with no hesitation, yet to others, this sounds like a trick question.

First thing to determine is what type of iPhone Repair you’ll need. iFixYouri specializes in iPhone 3g, iPhone 3Gs, and iPhone 4 Repair.

Determining what iPhone you have

Some characteristics to find before iPhone 3G repair:

  • Black or white back housing
  • 8 GB or 16 GB
  • Letters on the back(bottom half) are gray, flat paint
  • iPhone has no video recording

Some characteristics to find before iPhone 3Gs repair:

  • Black or white back housing
  • 16 GB or 32 GB
  • Letters on the back(bottom half) are chrome, mirror like paint
  • iPhone records video
  • iPhone has compass

Some characteristics to find before iPhone 4 repair:

  • Steel/Metal frame and buttons
  • Front facing camera
  • Back housing is made of glass

Once you’ve decided what model you have, you will need to determine what iPhone screen repair your broken iPhone needs.

Glass only – Cracked front face. May or may not respond to touch. Screen behind the glass still displays the iPhone home screen/features.

Glass and LCD – Cracked front face. Can not see what is displayed on the screen. Screen may be white, gray, or black. The screen may also show cracks or bleeding and distorted picture.

LCD only – Front glass still in tact. Phone seems to respond to touch. Screen display is white, gray, or black. It may also show cracks behind the glass, may be bleeding(looks like cracked gray lines), or show distored pictures.

All 3 of these problems are very common when dropping an iPhone. When this repair is complete, your iPhone will function exactly how it did from the factory. iFixYouri uses only the highest quality parts to ensure proper fit, feel, and function. We are so confident in our parts, that all glass repairs come with a 1 year warranty.

If you have any questions regarding any of our iPhone screen repair services, don’t hesitate to pick up the phone and call us. Our highly skilled techs are happy to help guide you with anything from purchase and checkout on our website for any of our services, to helping you assemble a part or DIY kit that you purchased from us.

iPhone 4 Glass – new screen not meeting expectations

There were the days of hopes and dreams of a shatter proof iPhone glass. During the WWDC Jobs spoke of the glass as being Engineered Glass.

All the breakthrough technology in iPhone 4 is situated between two glossy panels of aluminosilicate glass — the same type of glass used in the windshields of helicopters and high-speed trains. Chemically strengthened to be 20 times stiffer and 30 times harder than plastic, the glass is ultradurable and more scratch resistant than ever. It’s also recyclable.

We are seeing such a high iPhone 4 repair demand for glass replacement already, as well as the back glass replacement. The iPhone is not even a week old and we’re already seeing this as a major, major problem, but now with 2 times as much glass as before.

One customer contact us stating that he had left his iPhone 4 sitting in his car, which got hot, and well, when he returned, he was in need of an iPhone screen repair. The heat had actually cause the screen to crack. Our thoughts on this are that the metal frame got so hot that it heated the glass up to an unstable temperature, and it cracked.

Another customer had the iPhone in his lap and got out of the car, where it fell a mere 2 ft and put a hairline crack right through the front glass.

iFixYouri has already had numerous orders come in for both front and back glass using our mail-in service. We will continue to honor our iPhone 4 Repair service and uphold and maintain the high standard of service that we consider common practice while adjusting to a new product.

With such a high demand already for the iPhone 4 glass repair and a limited number of repairs available due to the current supply of parts on the market, we will be regularly updating our blog with info on iPhone 4 parts and repair service status. Feel free to contact us should you have any questions. Under the iPhone 4 product page, we’ll be listing if any repairs are currently on back order.

iPhone 4 Breaks in Drop Test, Not Just Parts – VIDEO

About a week ago a few of the techs and I decided to drop test an iPhone 4 to test screen damage resistance (we had a full iPhone, minus the motherboard). This test came under scrutiny since there was no ‘video’ proof and the iPhone parts used were questioned. We did not use any hammers, ice picks, or axes to break it. Just gravity. We did not throw it or spike it.

We told everyone that once we have a full iPhone, functioning, we’d be posting a video of us drop testing. The test was completed on a sunny afternoon in Florida, behind our repair facility. The area where it was dropped was free of pebbles and/or small rocks. It was a flat surface out in our parking lot. The height it was performed at, was about the level where you would be holding the phone out in front of you.

Well, the day has come, we have a complete working iPhone, straight from Apple, in our hands today. We disassembled it, took some pictures, reassembled it, showed that it works and that it is a functioning iPhone in the video. This video is completely unedited. What you are about to see is heart breaking. Our next step will be to perform and iPhone repair to show how we can clean up a broken iPhone 4 screen when suffering glass damage.

****WARNING – THE VIDEO YOU ARE ABOUT TO VIEW CONTAINS SOME GRAPHIC SCENES. IT IS NOT FOR THE FAINT OF HEART*****

Tearing down the new iPhone 4 – an exclusive look on the inside

All the hype going on right now is about the new iPhone 4, all the great new features, and Apple raising the bar a notch to its competition.

We received our FULL, circuit board included, iPhone 4 quite early this morning and rather than playing with all the new features, we tore it down to its bare components. How it comes apart and gets put back together is determines the iPhone repair process and that’s what really excites us.

First thing we noticed is how solid it felt. It feels heavier, and definitely more durable (feels is the key word here).

Taking the back cover off reveals a battery, like most other phones on the market today. This battery actually comes out with ease. The iPhone 4 is manufactured in a way that is opposite of the 3G, and 3Gs, but similar to the original 2G iPhone. Let me explain what I mean here….

iPhone 2G/iPhone 4 – In the manufacturing process, the Glass is the first part that is assembled to the chassis/frame, followed by the internals, and last the battery then the back cover.

iPhone 3G/iPhone 3Gs – The back cover is the first part assembled, then battery followed by the internals. The glass is the last part that goes in.

With iPhone 4 Repair for screen damage, this makes the process a bit more difficult, time consuming, and costly as the iPhone needs to be completely torn down to change out the glass.

After removing the battery we moved on to other iPhone 4 parts, we removed the lower speaker, charging port, and gently removed the logic board. With the logic board removed, you have access to the cameras, power button, ear piece speaker, volume controls and all the screws that hold the screen in place. Once all the screws are removed, the glass has a bit of adhessive that holds the screen to the frame snuggly.

The frame is a piece to marvel at. The intricate design and how everything pieces together is quite amazing.

In addition to the manufacturing of the phone gearing back towards the ways of the original iPhone, Apple decided to go ahead and use a mass amount of new screws that we have not seen before. As if the tiny screws that were used before weren’t pain enough, now they threw in some washers that help in holding the glass in place.

The steel body, combined with the sleek glass on front and back, we’d say that Apple hit yet another home run with this one.

Repairs on this new phone should not be left to amateurs. The mass of new screws, connectors, odd shaped circuit board(to maximize real estate), make this a tricky repair. Any and all measures to prevent electrostatic discharge(ESD) should be taken when cracking this open. Our technicians are always grounded when working on phones, and are only permitted to work in ESD safe areas.

iPhone water damage repair – Can a phone be fixed after getting wet?

Here’s a real-life iPhone water damage scenario: Beautiful day, the sun is shining, the weather is great. Friends and family are over for a nice BBQ by the pool. Your buddy decides to shove you into the pool as a prank. You laugh until you realize…Ahhhh, your iPhone is in your pocket! You immediately jump out and begin to panic.

WHAT DO YOU DO?!

Here’s a little breakdown of the game-plan; EXACTLY what you should do. Remember, time is of the essence.

  1. If the phone is ON, TURN IT OFF! Just do it. Water and electricity combined are not what you want. Give them some time apart.
  2. DO NOT TURN IT BACK ON!
  3. Remove any case that you may have on it and remove the SIM card.
  4. Dry it with a towel, and shake out excess water.
  5. Place phone in a bag of silica gel beads, available at most hardware stores. If you don’t have any silica gel on hand, you can put it in dry rice while you go to the store.
  6. Visit our website and select the appropriate iPhone Water Damage Repair service for your generation of iPhone.

You may be saying, well, if I put the iPhone in a bag of silica, and it sucked up all the water, what is the point of sending it in for water damage repair?

When water gets inside a smartphone, even the tiniest amount, corrosion builds up…and quick. We have seen phones with the insides covered in corrosion in less than 24 hours after water exposure.

Our process cleans any kind of corrosion or oils that may have accumulated on the circuit board after it was introduced to water. Without a proper check and cleaning, your phone may work after drying out, but you may lose features one by one in the following days or weeks. Corrosion grows a bit like rust, where it spreads sometimes quickly and sometimes slowly.

If you bring a water damaged phone into Apple, they will gladly exchange it for you…for a steep price. With the exchange, you’ll lose all of your data, and the replacement they give you is a refurbished model, not a new one.

Don’t go through that hassle. Follow the steps and then send it off to iFixYouri as soon as possible. Remember…

  • Turn it OFF
  • Place it in a bag of silica gel or rice
  • Select your generation of iPhone on this page: iPhone Water Damage Repair
  • We’ll fix it, test it, and ship it right back!

We are able to revive iPhones from water damage with a high success rate. Included in the water damage repair process is the replacement of any parts that may have been damaged in the spill.

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