Employee Spotlight – Rich

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We go back to Orlando this week in our Employee Spotlight. While most of our employees are gamers in some form, Rich takes it to another level. When he’s not repairing devices at iFixYouri at The Mall at Millenia, he’s beating Ganon in record time…literally. Rich (or Richie) is a speedrunner, a member of a community dedicated to playing through (mostly retro) video games at lightning speed. He’s ranked in the top 3 for beating The Legend of Zelda: A Link to the Past for the Super Nintendo, among others. Fitting hobby for a repair tech whose first-ever repair was on an old-school Nintendo system. He loves seeing customers smile when he hands their once-broken iPhone back in perfect working condition. “There’s a slight moment,” according to Rich, “where you really feel like the hero.” Probably feels a lot like Link holding up the Master Sword, huh?

Richie all dressed up at a speedrunning competition.
Richie all dressed up at a speedrunning competition.

iFixYouri Travel Guide: Four Places with Internet Speed That Trumps the USA

If you’re sick and tired of the current US political climate and thinking of moving to sunnier pastures, it’s not the worst idea. A few years away could do the mind some good. However, you don’t have to live like a peasant while you wait for things to blow over at home. There are several places that are both pleasant to live in AND have faster average internet speeds than the USA. Just because you’re seeking refuge doesn’t mean it’s not important to keep track of the turmoil and stay in touch with your friends and family here. We here at iFixYouri looked for countries with high average internet speeds that were interesting, politically stable, and, well…are places that we’d personally like to live in. We don’t have locations in these countries (yet) but if you have a device issue while abroad, get in touch with us and we’ll see if we can help.

HONG KONG

This dxvoavdrensely-populated territory has been one of the most intriguing places in the modern world for quite some time. Formerly a British colony on the coast of China, since 1997 it’s existed somewhere in-between. Quality of life is rather high, and although there’s been dissatisfaction with the government in recent years, there’s been no history of violent action or major instability. English and Chinese are spoken interchangeably, and Hong Kong enjoys the world’s longest life expectancy, extremely well-developed public transport, and average internet speeds of 16.8 Mb/s. Some providers offer 100 Mb/s service with no data cap for around $13 per month.


 

 

SOUTH KOREA

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It’s no surprise that the Seoul, home of Samsung and LG, is an absolutely enormous tech center. South Korea has the highest average internet speed in the world (26.7 Mb/s) and one of the highest peak speeds of 95.3 Mb/s. Additionally, it also ranks pretty high in personal safety, education, job security, ease of doing business, and healthcare. The entire country has high-speed internet hookup and 97% of the population owns a smartphone. If you’re looking for ideal The City of The Future™, you wouldn’t have to look too far past Seoul…crazy, homicidal neighbor included.

 


 

 

THE NETHERLANDS

The Nethenetherlands-amsterdamrlands is easily one of the most liberal countries in the world. Same-sex marriage, soft drugs, abortion, euthanasia, and prostitution are all legal (and have been for some time), the healthcare system is one of the best and cheapest in the European Union, and a lot of people speak English. Everyone bikes everywhere. There are open-air markets every few blocks. It’s produced Vincent van Gogh, Rembrandt, Johan Cruyff, and Heineken beer. What’s not to love about the country? Oh, yes, fast internet, too: 17 Mb/s on average.

 


 

SWEDEN

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Our founder, Chris Johncke, implored us to add his homeland of Sweden to the list, and we’re sorry for overlooking it. Second only to South Korea, Sweden boasts an impressive 19.1 Mb/s average in the cities. Cost-of-living is comparable to the US, while average apartment rental is significantly less. The Nordic model of social democracy ensures that the Swedes are among the happiest in the world, thanks to free education and universal healthcare. Yes, it’s true that there’s only a few hours of sunlight per day in the winter, but with affordable optical-fiber internet plans starting at 110 Mb/s, staying inside isn’t the worst option.

Employee Spotlight – Tory

Today in our weekly Employee Spotlight feature, we shine a light on Tory, a man with so many interests, it’s tough to know where to start. He’s a gearhead who likes his wheels small and sporty, alternating his Scion FR-S with his 1990 Mazda Miata (his “track car”). He breakdances, rollerskates, and breakdances while rollerskating. He creates music, writing, producing and performing his own tracks. He’s an excellent amateur photographer. He’s into contemporary streetwear, blending hip-hop styling with athletic clothing and Japanese aesthetic to create a unique style. We’re really just scratching the surface (he also just got an adorable new puppy). Tory strives to be the best at whatever he does, and he brought that mentality to iFixYouri and quickly became our resident water-damage guru in Palm Beach Gardens. Big shout-out to Tory!

 

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Hard Disk? Solid State? A Guide to Hard Drives.

The new MacBook Pro was announced in October to incredible media attention. Praise and derision from all sides became the norm, but one feature went completely uncommented. This line of professional-grade laptops is equipped with solid-state drives. It seems like recent history when solid-state drives (or SSDs) were treated with scorn, relegated to cheap electronics and knockoffs. Real technology, it was said, kept data on hard-disk drives (or HDD). But what’s the difference? And why are SSDs okay now?

SSD vs HDD, new and old technology
SSD vs HDD, new and old technology

First, I need to simplify things (to a horrifying extent, for some) by saying that data is stored as 1s and 0s. The first computers used punch cards to store data; think an index card with holes in it. A space with a hole was a 1, a space without a hole was a 0. Each space is called a “bit,” and if you have a card with, say, ten rows of eight spaces each, that card can store 80 bits. Eight bits make up one “byte” so you can also say it stores 10 bytes. Now, a byte isn’t much; to encode a letter of the alphabet takes 1 byte (a combination string of eight 0s or 1s) so the most data a 10-byte card could hold is the word “mozzarella” or “prosciutto” (I just ate Italian). As computing speeds got faster and faster, new forms of storage were needed, capable of holding many more 1s and 0s. Essentially, the 1s and 0s had to get smaller.

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Inside of a hard-disk drive (HDD) is, unsurprisingly, a hard disk. This disk is actually composed of extremely tiny magnetic spaces that can either have polarity in one direction or another. An arm moving over the disk as it spins reads the spaces as being in a certain direction (a 0) or another direction (a 1). By spinning the disk at a blindingly fast rate and moving the arm over it just as quickly, a hard-disk drive can read an impressive amount of data in less than a second. Modern HDDs found in most desktop computers are at least 1 terabyte (1000 gigabytes).

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This has disadvantages, of course. To be as fast and accurate as possible, the head of the arm must be as close as possible to the surface of the disk. The heads of modern hard-disk drives can be 10nm from the surface, 1/750000 of the diameter of a human hair! In a desktop, this is okay. But in a portable device, like a laptop or iPod, this gets dangerous. A bump or drop while the disk is being read will push the arm into the spinning disk. At 7200 revolutions-per-minute, this can completely destroy the whole thing, causing you to lose all your data! There’s also an issue with max speed. The HDD speed is limited by the speed of the disk and the speed of the arm, both of which are limited by…well…physics. Spin too fast and the disc can literally melt due to friction.

Solid-state drives, on the other hand, have no moving parts. It’s the same technology used in thumb drives, but optimized to be much faster and hold vast amounts of data. The technology has been around for years, but has been prohibitively expensive until recently. SSDs are smaller, use less power, and can supply more data in less time than HDDs. You can drop one and it keeps chugging along. By mounting the SSD to the motherboard, load speeds practically disappear, allowing a computer to boot-up within seconds. This is called PCIe, and is featured on the new MacBook Pro. This has allowed solid-state drives, previously relegated to small electronics such as cellphones and MP3 players, to be featured as the main hard drive on powerful computers.

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For decades, hard-disk drives ruled the computer world, but it’s just updated dated technology. Heck, even the first few generations of iPod used hard-disk drives. Manufacturers tried to innovate by making smaller, faster drivers with more storage but the same limitations held them back. The move by large consumer-tech companies to feature SSDs will lead to the same innovation. We’re betting on seeing tiny terabyte chips in cellphones within a decade or so. If you’re interested in upgrading your computer to an SSD drive, contact your local iFixYouri or leave a comment below. Our technicians will be more than happy to help.

iFixYouri Donald Ross Now Open!

iFixYouri opened a new retail location this week, expanding their coverage in smartphone, tablet, and computer repair in South Florida to the town of Jupiter. This will serve as the 12th location in the Florida market, with 15 locations total in Florida and Massachusetts.

This retail location, located next to Publix at the intersection of Military Trail and Donald Ross Road, will provide walk-in repair services for the public who are in need of any type of tablet, computer, or smartphone repair. Most repairs can be completed while customers wait. The electronics repair experts at iFixYouri are known for their top-notch customer service, backed with affordable pricing on all repair services.

“iFixYouri is proud to expand our electronics repair services throughout South Florida. Our repair experience and quality customer service provide a great value to the residents of Jupiter,” said CEO of iFixYouri, Christopher Johncke. “In addition to serving the Abacoa community, this location is very close to the Florida Atlantic University campus, Benjamin, and William T. Dwyer High School, so we hope to see a lot of students coming in to get their devices fixed.”

This will be the 4th iFixYouri location in Palm Beach County (the other locations are in Palm Beach Gardens on PGA Blvd and Northlake Blvd, and in West Palm Beach off Okeechobee Blvd). Johncke is planning another store to open soon in Jupiter on Indiantown Road. The company also has an established online repair shop, able to take in devices from anywhere in the country, with repairs completed and sent back to the customer in as little as 24 hours.

iFixYouri Jupiter Donald Ross is located at:

5500 Military Trail, Suite 32

Jupiter, FL 33458

iFixYouri Jupiter Donald Ross can be reached at 561-619-6600.

About iFixYouri Smart Device Repair

iFixYouri, a rapidly growing repair company that provides repair services for smartphones, tablets, and computers, is headquartered in Palm Beach Gardens, FL. iFixYouri was founded by CEO & President Christopher Johncke in 2010 in Lake Park, FL.

Inc Magazine has named iFixYouri one of the top 5000 fastest growing companies three years in a row. Currently, iFixYouri has 4 locations in Palm Beach County, FL, 8 in Orlando, FL, and 3 in Boston, MA. For more information, please visit http://www.iFixYouri.com.

Contact

To learn more about iFixYouri, please contact

Michelle Zausnig, Marketing Director

(888) 494-4349

michelle(at)ifixyouri(dot)com

Android vs iOS: Third-Quarter 2016 Head-to-Head

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The results are in, and Google is in the lead. Third-quarter stats put the Android mobile operating system as being present in 87.5% of mobile phones worldwide. That’s almost 9 out of 10 phones. Meanwhile, Apple sold about 5% less phones than it did in the same period last year. We’re fairly certain there’s a good reason for that.

It’s worth noting that this is WORLDWIDE market share. In the US, it’s about 53% Android, 42% iOS. It’s easy to see where Android’s dominance both here and abroad stems from: price. iOS is only featured on iPhones, which don’t feature a “budget” model (unless you count the iPhone SE), while Android appears on phones that cost as little as $20 and as much as $650. This appeal to the lower end of the market gives Android much more appeal in developing markets, especially with import taxes and other tariffs (a brand-new iPhone 7 can easily go for double its US price in other countries). Apple seems content to hold the higher, smaller end of the market pyramid; its entire marketing and image essence revolves around a “luxury” or “elitist” niche. In that respect, 42% of the market is actually great. iOS, and the iPhone itself, is essentially THE top-end phone as far as consumers are concerned. It took quite some time for a challenger to the throne to arise (the Google Pixel) and it’s too soon to tell.

But let’s talk about that 5% drop. While every company wants to do better every year, we think this drop is okay. Yes, it’s true that the 7 didn’t seem to live up to the hype, especially compared to that surrounding the 6S a year prior. However, we’re sure this isn’t a bad sign for Apple.

  • The period was until the end of September, and a lot of potential buyers were waiting to upgrade to iPhone 7, which was released September 25th. The 6S came out September 16th of last year, so it had two weeks of sales to help bolster numbers.
  • With the 6S released one year and nine days before, and considering the popularity of that device, one can assume that the majority of buyers were and are still under Apple’s one-year warranty. Why buy a new phone if your current phone is still…new?
  • October began with the Samsung Note 7 debacle, and many users of those phones switched to iPhone. This most likely gave Apple the boost they needed in October.

So there’s no need to worry about Tim Cook, Phil Schiller, and the rest of the folks in Cupertino. The stock (AAPL) took a small dip at the news but that was part of an ongoing slight downward trend. Google will continue to thrive, as well; the Pixel is selling a lot of units, and new high-end Android phones from LG, LeEco, and Xiaomi will continue to push sales around the world. Well, maybe just the first one. Here at iFixYouri headquarters, we have yet to receive any Xiaomi or LeEco phones for repair, but we’ll just assume that it’s because they’re indestructible. But maybe not. Regardless of what you buy or plan on buying, remember that iFixYouri is here to fix it. Can’t make up your mind? Leave a comment below and we’ll be happy to help out!

Employee Spotlight: Ethan

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Our first employee spotlight to hit the northern iFixYouri contingent focuses on Ethan, assistant manager of our Newbury St store in Boston! Ethan’s been with the company for 8 months now, finding his home here after working at Fenway Park and “photoshopping eyes onto peoples faces who were blinking” (good honest work). He caught the repair bug after replacing his PC’s hard drive when he was 12, saying it was “so satisfying to put something back together that was once broken and have it work again,” a mentality he brings today to Bostonians in need. He’s a big Bruins fan, naturally, and enjoys playing guitar and videogames. Rumor is that Ethan is a decent bowler, so invite him out to the lanes if you see him in-store!

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Price of The “MehBook Pro” Got You Spooked? Dell Has Got You Covered (in Rose Gold!)

You’ve had the Halloween weekend to think about the new MacBook Pro. What are your thoughts? Its beautiful display and fancy new Touch Bar drew some wows, but the lack of ports and processing power combined with the absurd price have caused nightmares among those in the Apple community. Our favorite criticism is the DongleBook Pro, as the new MacBook requires adapters (dongles) to connect to almost anything. The MBP has a headphone jack but no Lightning port, so if you bought an iPhone 7, and you wish to plug the Lightning headphones that came with it into your MacBook, you’ll need an adapter. Another nickname is the MehBook “Pro”, mocking the unimpressive specs when compared to other professional-level computers: non-upgradeable 16GB of RAM, mediocre graphics card, uncomfortable keyboard. Although nobody asked them to undertake it, Apple set itself on a quest to create the thinnest, lightest professional laptop, and they did so by ignoring the needs of professionals. The only good thing is…there are options.

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Dell released their contender, the newest XPS 13, this week. Normally, this wouldn’t be big news, but thousands of disgruntled Apple fans will take notice. In addition to being an alternative to the MacBook Pro, the XPS has several options, giving you the ability to select a laptop that matches your needs and budget. The 13” screen has practically no border, giving the XPS a footprint closer to that of 11” models, and you can choose between a full-HD matte-finish 1920×1080 screen or a quad-HD glossy touch-screen 3200×1800 banger. Ports include two USB 3.0 A-type (the standard kind you’re used to), a ThunderBolt 3 USB-C port, 3.5mm headphone, and a SD card slot. The XPS can be charged through the ThunderBolt port (like the MacBook) but also has a dedicated charging port. The basic version has 8GB of RAM and a 256GB solid-state hard drive, but the performance model bumps that to 16GB RAM and 512GB storage. The Intel hardware under the hood is rock solid, as well; the top-of-the-line graphics chip and processor can handle anything you can throw it at with fast performance and great framerate. The battery lasts 14 hours, blowing the MacBook Pro out of the water, and the Killer wifi card gives incredible wireless stability, even through walls and ceilings.

Let’s talk options. You can get a basic, barebones XPS 13 for $799, but that only has an i3 processor, 4GB of RAM, Windows 10 Home, and 128GB. Snore. All the higher models have Windows 10 Pro, and you can choose between 8 and 16GB, touchscreen or no, 256 or 512GB hard drive, and silver or rose-gold exterior. The most premium model, which also includes an i7 processor, runs for $1899 but look for holiday deals that’ll make it cheaper than the 13” MacBook Pro ($1799). The Windows 10 Creators Update is being released just in time for the XPS and will overhaul what you can do with this impressive machine.

Dell XPS 13 (Model 9360) Touch 13-inch notebook computer, codename Dino 2 MLK.

As always, iFixYouri is able to handle any repairs you might need for whatever laptop you buy this holiday season. If you’re feeling “priced out” by the new MacBook Pros, but don’t feel like giving up your Apple Fanboy status, iFixYouri can extend the life of your current MacBook with repairs and maintenance. Just stop in at one of our 15 retail locations or website for computer repair. And look for our new Tech Reboot service coming soon; we will be selling refurbished devices, repaired and brought to like-new condition by the same expert technicians who handle our repairs.

Smartphone, Tablet and Computer Repairs and News