Employee Spotlight – Quinn

Quietly stepping into the spotlight this week is Quinn. Silent guardian of our Donald Ross location in Jupiter, Quinn is quick to greet customers with a smile before quickly and efficiently repairing their iPhones and iPads. He’s new to the company, having been with us only since the new year, but is quickly proving to us that he’ll be an essential employee for a long time to come. A Jupiter native, Quinn studied information technology at University of Central Florida (where iFixYouri is the official repair partner) and is currently working towards his Bachelor’s at Palm Beach State University. When not fixing computers, he still works on them, as he enjoys building PCs and gaming on them. His current favorites include Overwatch, Heroes of The Storm, Diablo 3,and Elder Scrolls: Legends. We’re glad to have this former ice cream-scooper on board with us and appreciate all the hard work he does. Thanks, Quinn!

Break Your Screen at The Honda Classic? iFixYouri Offers a Mulligan

The iFixYouri corporate office is buzzing recently as we prepare to head to the Honda Classic golf tournament in Palm Beach Gardens. Look for our tent near the main entrance, we’ll be there for the whole tournament giving away freebies, juicing phones with our charging station, and entering people to win accessories, repair discounts, and more! We’ll even have a repair technician on-site, so if a wayward golf ball smashes your phone’s screen, look for the iFixYouri tent to get it repaired in less time than it takes to clear par!

 

It’s not like this doesn’t happen at golf tournaments. Last November, PGA Tour golfer Charley Hoffman took his frustration out on his golf bag after a miserable round of play. Unfortunately, his and his caddy’s iPhones were in the front pocket.

 

Yikes! Sad thing that iFixYouri wasn’t there to repair the damage, but if something similar happens at the Honda Classic, we’ll have our tools ready. Damage like this is a piece of cake for our expert repair techs. However, we advise against actually using your iPhone as a golf club. That’s just crazy.

Flame War: China’s ‘Fire Drone’ Is Worrying

As we continue our terrifying coverage into the increasing dangers of unmanned aerial vehicles, or drones, we look to China to move the hazard level several notches upward. Someone in the Hubei province decided to stick a flamethrower to the business end of a quadcopter and fly it around in a whirling, buzzing inferno through residential neighborhoods. Why? Well, there’s an issue with power lines being damaged by garbage, such as plastic bags, blowing in the wind. The usual method of dealing with this involves a state employee being sent up in a cherrypicker to remove the detritus by hand. As you can imagine, this is slightly hazardous work. The worker could fall, get hit by a fatal jolt of electricity, or both. One of these workers has apparently had enough, and decided to make the task a lot more safe for himself and a lot less safe for the rest of mankind. I mean, just look at it.

Whatever problem he’s solving, he just created a whole lot more. It’s an ingenious idea, but it boils down to “remote-controlled helicopter that spews fire,” which never sounds good in any situation. Why is the gun-copter not okay but flamethrower-copter acceptable? Because it’s on government payroll? Let’s keep this technology in the realm of photography and Super Bowl halftime shows. It’s only a matter of time before the man who speared a drone at a renaissance festival seems like the only sane man around.

Believe it or not, iFixYouri has plenty of experience with fixing a variety of unmanned aerial vehicles (UAVs) from quadcopters to octocopters and everything in between. Several of our technicians are drone photographers and videographers (Andy, for example) and love to help out fellow hobbyists get their UAVs back to working condition*. Whether you have a GoPro Karma, DJI Phantom, or any make or model drone that has an issue with the camera, rotor, or anything else, get in touch with iFixYouri and we’ll be happy to get you back to the skies!

*“Working condition” does not include attaching flamethrowers or other weapons.

Nokia Is Back, and So Is Your Dad’s Cellphone

Finnish newcomers HMD Global (stylized as the calculatedly-hip hmd.) recently released their first smartphone in China. The Nokia 6 is a typical Chinese smartphone; relatively low cost (around US$240), 16MP camera, Android 7.0, etc., but it’s also the first Nokia Android phone. Yes, that’s right: Nokia. After a string of relatively unpopular smartphones running Windows Phone OS, the last we heard from the mobile division of the Espoo-based telecom company was an absorption into Microsoft. HMD also announced a revival of the Nokia 3310, a phone from the turn of the millennium and known for having a Snake game and being nearly invulnerable to damage. So…how did we get here?

Nokia, the world’s most successful paper-mill-turned-smartphone-company, faced struggling sales in the late ‘00s. Apple and Samsung had broken from the pack and began racing each other to dominance in the western world, leaving everyone else in the dust. Nokia, meanwhile, had a firm grip on the low-end cellphone market through to the early 2010s, selling nigh-indestructible handsets with week-long battery life to developing industrial markets like Nigeria, Brazil, and Turkey. These phones, such as the Nokia 1100 (the best selling phone in history), feature the old “candybar” form factor that you remember your parents having back in the day, but their legendary durability and low cost made them a status symbol in a large part of the world. As these countries developed further and their populations wanted higher-end smartphones, Nokia sought to provide them with such. A partnership with Microsoft resulted in the Nokia Lumia phones running Windows Phone OS, and in 2013 Microsoft decided to purchase Nokia’s mobile phone division outright and make it Microsoft Mobile. Unfortunately, Windows Phones were not well-received and never sold very well. By April 2016, market share for the Microsoft-based OS fell below 1%, and Microsoft then sold the division to Foxconn (manufacturer of electronic components for Apple, Samsung, Acer, Dell, Nintendo, and more) and a new company composed primarily of ex-Nokia executives: HMD Global.

HMD, whose website boasts the tagline “The Home of Nokia Phones,” released the aforementioned Nokia 6 this month. The Nokia 5 and Nokia 3 are coming soon, also being slate-style Android devices with lower-end hardware specs than the 6. However, we’re sure that even HMD execs are surprised to see that the big headline is the re-release of the Nokia 3310. The classic “dumbphone” is a testament to how build quality and design can still beat out innovation and shininess in the tech world. You don’t have to worry about a cracked screen when said screen is 84 x 48 pixels of flexible monochrome display. Leaving your charger at home isn’t a problem when the battery lasts about 10 days. It’s more than just a throwback to a simpler age of cellphones; durability and functionality are an absolute necessity in developing parts of the world. Examples of the modern Nokia user might be a Senegalese woman using her phone to run a textile business or a farmer in Azerbaijan keeping in contact with the marketplace. They don’t care about high-resolution cameras or fingerprint scanners. It will be interesting to see how much, if any, updates the 3310 will get upon its rebirth. It’s a weak dream, but we hope that it’s successful enough to spark a return to function-over-form mentality in the tech world. Or maybe we just miss the days when you didn’t need a heat gun to disassemble and repair a phone. If you do manage to break one, send it to iFixYouri and we’ll bring it to life…or just frame it on our wall.

<3

Happy Valentine’s Day! Love is in the air here at iFixYouri: we just love to fix your iPhones, iPads, and computers, day in and day out. If bae’s phone is starting to look a little unloved, whether it has a cracked screen or missing buttons, show them how much you care by bringing it to the iFixYouri nearest you. Most repairs can be done on the spot, in less time than it’ll take to get seated at your significant other’s favorite restaurant tonight. Flowers wilt and chocolates melt, but every time your boo looks at their perfect, unbroken screen, they’ll think of you for the rest of the year.  

If you’re single, there are a ton of great smartphone apps and websites available to you. Whether you’re searching for Tinderella or just a Bumbleboy, there are free apps designed to help you find your soulmate (true love is not guaranteed). Tinder and Bumble are simple, just a short bio and a few pictures to convince you and others to decide “yes” or “no,” but PlentyofFish and OkCupid let you fill out more information so you can really get a good feeling that the person on the other end is worth spending time with.

Once you’ve decided on a Valentine’s Day date, you can use your phone again to find you a place to eat while you talk about your hobbies and dreams. Yelp works great for finding restaurants, but did you know it’s also useful for making dinner reservations? Google Maps does as well, using OpenTable. Or if you’d just like to get takeout and dine on the beach, GrubHub and Foodler make it easy to order to-go from a variety of restaurants. You can even mix and match! Some delivery services, such as Shipt, can even bring the perfect wine pairing to you.

However, we understand that some of you might want to go old-school with a simple Valentine’s Day card. At iFixYouri, we understand. To show you how much we care about our customers, we made you some Valentine e-cards. Feel free to share them with someone who’s on your mind tonight. <3

Spotify Would Die 4 U: Prince Returns to Streaming Music Services

Rejoice, Prince lovers! After a two-year absence, and almost a year since the artist’s untimely demise, 27 of his albums and compilations are now streaming on Spotify, Apple Music, and Pandora. It’s currently limited to the albums released on Warner Music, which isn’t a bad batch. You get Prince’s first fifteen albums, including 1999, Lovesexy, Sign ‘O’ The Times, and the Purple Rain and Batman soundtracks, the sort-of-okay Old Friends 4 Sale, and two newer releases from 2014, PLECTRUMELECTRUM and ART OFFICIAL AGE. While we’re sore about the exclusion of classics like Musicology and Crystal Ball, this is a good start to Prince’s exhaustive discography being available on popular streaming services. “Popular” is a good word, as previously the only people legally allowed to stream Prince were the 580,000 listeners of subscription-based music streaming service Tidal (compare that to Apple Music’s 20 million, Spotify’s 40 million, and Pandora’s 80 million).

Prince, famously protective of the rights to his music, chose Tidal to exclusively stream his new music, along with his older catalog, because of the financial equity of the deal. The artist died shortly after in April 2016 without a written will, causing all decisions regarding his intellectual property to be handled by his estate. In November, the estate sued Roc Nation, record label of hiphop mogul Jay Z, for hosting Prince’s music on Tidal, also owned and developed by Jay Z. What happened after that isn’t entirely clear, but on Sunday, Warner Bros. Records chairman and CEO Cameron Strang made the announcement. “Prince recorded his most influential and popular music during his time with Warner Bros.,” said Strang, “and we are deeply aware of our responsibility to safeguard and nurture his incredible legacy. Warner Bros. is thrilled to be able to bring Prince’s music to his millions of fans around the world via streaming services, fittingly on music’s biggest night.” That biggest night, of course, being the 59th Grammy Awards, which featured a wonderful tribute to Prince by Bruno Mars and Prince’s old associates The Time. While we’d love to add that clip on the end of this article, it seems that the ban on any unauthorized source of Prince’s music is still in effect. Instead, enjoy this clip of His Purple Majesty rocking “Baby I’m a Star” at the Grammys in 1985, the year of his first win.

https://www.youtube.com/watch?v=OtTjciO2SCM

Warner Music also announced plans to release a remastered Purple Rain along with two albums of unreleased music and two concert films. These are planned for a June 9 release, two days after what would have been Prince’s 59th birthday.

Of course, if you’re on the go and want to rock out to “Nothing Compares 2 U” on Pandora, “Little Red Corvette” on Spotify, or “When Doves Cry” on Apple Music, it helps to have your smartphone working perfectly. If your speakers or headphone jack are pumping out music that sounds fuzzy and unclear, or your battery life is so bad that you can’t even make it through the first half of 1999, bring your phone in to iFixYouri so we can check it out. Not near one of our walk-in locations? We offer mail-in service from anywhere in the world!

Japan: We Want to Turn Junk Cellphones into Olympic Gold

Japan is looking to collect trash in order to make Olympic medals. The Japanese government is asking its 127 million residents to bring old and broken electronic devices, including cellphones, to special collection bins throughout the country. This is an effort to collect enough gold, silver, and copper to craft the medals to be given out to winners at events when Tokyo hosts the 2020 Summer Olympics. Far from being desperate for resources, the tech-crazy island nation hopes to highlight its e-waste recycling efforts and emphasize community in the face of the enormous task of hosting the games. Every year, the Japanese public discards over 700,000 tons of electronics, ranging from the small (iPhones and smartwatches) to the large (flat-screen televisions and refrigerators). Recapturing just a small amount of the precious metals used in their manufacture could cut down on the cost and pollution required to mine and import from overseas.

 

Traditionally, Olympic host cities obtain the metals for making the roughly 5,000 medals from mining firms. Japan, which lacks its own mineral resources, wants to use the opportunity to bring attention to its strides towards a sustainable future. According to the South China Morning Post, all the electronics in Japan combined contain almost 7500 tons of gold. This is 16 percent of the total reserves in the world’s mines! There’s also more than 66,000 tons of silver, close to a quarter of Earth’s reserves. All this metal comes from somewhere, and Japan is becoming increasingly aware of this fact. The Japanese National Institute for Materials Science found that the country uses the highest amount of metal resources in the world for its electrical appliances and smartphones. This is sourced by outstripping the natural metal reserves of many mineral-producing countries and contributing to pollution of water, air, and soil. “A project that allows the people of Japan to take part in creating the medals is really good,” said Koji Murofushi, sports director of the Tokyo games. “There’s a limit on the resources of our earth, so recycling these things will make us think about the environment.” The Olympic committee needs about 2.2 tons of metal to forge the medals, most of that being silver and copper (gold medals are actually made of silver and plated in solid gold). Approximately 21lbs of gold, 2,600lbs of silver, and 1,500lbs of copper—the primary component in bronze—were used to produce medals for the 2012 Olympic games in London, which matches up pretty closely to 2.2 tons.

This isn’t a brand-new idea for the Japanese. Over a three-month period in 2009, the government ran an “urban mining” campaign that brought in 567,000 discarded mobile phones. This initiative recovered almost 50 pounds of gold, along with 175lbs of silver and more than six tons of copper. That’s just the start: There are an estimated 200 million unused cell phones taking up space in Japanese homes. The nation set a target of achieving a rate of 50 percent self-sufficiency in rare metals, including palladium and iridium, by 2030. Several major Japanese tech companies have been outspoken supporters of this goal, including mobile phone operator NTT DoCoMo, precious metals producer Tanaka Kikinzoku Kogyo, and online book and DVD stores operator ReNet Japan.

 

At iFixYouri, we also care about recycling and reducing e-waste. Whenever our technicians replace a screen, motherboard, or other component, the broken part is shipped to a certified electronics recycler. We also buy old and broken devices from customers and refurbish them. If the device is too old or too broken to have any value, iFixYouri will gladly take it for recycling at our expense. Don’t just toss your old cellphones or computers in the trash! Our goal is to keep as much e-waste out of landfills as possible, so drop your junk electronics off at any of our locations.

Fastest*: Internet Providers Get Petty

All anyone wants from their technology is speed. This is especially true when it comes to at-home internet, leading some to try to figure out which provider has the fastest download speeds. If that’s your goal, better avoid following what advertisements say. Comcast, provider of Xfinity Internet, has been ordered to stop telling consumers that it has the fastest in-home Wi-Fi by the National Advertising Review Board (NARB), the advertising industry’s self-regulation body. The big issue is that Comcast only used crowdsourced internet speeds using free speedtesting, and then only compared the top 10% of speeds with the top 10% of competitors. NARB believes that this isn’t definitive proof that Comcast’s Wi-Fi speeds are faster, saying that the collected speedtest data is “primarily dictated by speed of the [consumer’s] Internet connection and dependent in large part on the Internet speed tier purchased by the consumer.”

 

This wouldn’t, however, be a compelling story without a little drama. This investigation is the result of a retaliatory complaint to the National Advertising Division by direct competitor Verizon. Comcast complained about Verizon’s ads last year (which also claimed to have the fastest speeds) and Verizon is striking back. Although, Verizon’s proof of dominance was arguably more ridiculous than Comcast’s; NARB stated that the data presented “was not based on a comparison of objective Internet speed performance and/or a head-to-head comparison of different Internet service providers.” So how did they claim the top spot? By asking their customers. Verizon tallied the results of a simple online survey which ranked Verizon as #1 in customer satisfaction, then performed an odd sort of logical leap to say that Verizon Fios internet was the fastest. “In this context,” NARB says, “reasonable consumers may very well take away a message that Verizon’s #1 rating is based on a comparison of objective Internet speed performance and/or a head-to-head comparison of different Internet service providers.”

 

This feud isn’t just between Comcast and Verizon. Comcast filed a complaint about AT&T’s ads a few years back for surprisingly valid reasons. The obvious takeaway is, don’t believe any advertisement you see, and do your own research. But when iFixYouri says that we have 48-hour repair service turnaround from anywhere in the US and beyond, you can believe it. No fine print necessary.

Smartphone, Tablet and Computer Repairs and News