Category Archives: News

Japan: We Want to Turn Junk Cellphones into Olympic Gold

Japan is looking to collect trash in order to make Olympic medals. The Japanese government is asking its 127 million residents to bring old and broken electronic devices, including cellphones, to special collection bins throughout the country. This is an effort to collect enough gold, silver, and copper to craft the medals to be given out to winners at events when Tokyo hosts the 2020 Summer Olympics. Far from being desperate for resources, the tech-crazy island nation hopes to highlight its e-waste recycling efforts and emphasize community in the face of the enormous task of hosting the games. Every year, the Japanese public discards over 700,000 tons of electronics, ranging from the small (iPhones and smartwatches) to the large (flat-screen televisions and refrigerators). Recapturing just a small amount of the precious metals used in their manufacture could cut down on the cost and pollution required to mine and import from overseas.

 

Traditionally, Olympic host cities obtain the metals for making the roughly 5,000 medals from mining firms. Japan, which lacks its own mineral resources, wants to use the opportunity to bring attention to its strides towards a sustainable future. According to the South China Morning Post, all the electronics in Japan combined contain almost 7500 tons of gold. This is 16 percent of the total reserves in the world’s mines! There’s also more than 66,000 tons of silver, close to a quarter of Earth’s reserves. All this metal comes from somewhere, and Japan is becoming increasingly aware of this fact. The Japanese National Institute for Materials Science found that the country uses the highest amount of metal resources in the world for its electrical appliances and smartphones. This is sourced by outstripping the natural metal reserves of many mineral-producing countries and contributing to pollution of water, air, and soil. “A project that allows the people of Japan to take part in creating the medals is really good,” said Koji Murofushi, sports director of the Tokyo games. “There’s a limit on the resources of our earth, so recycling these things will make us think about the environment.” The Olympic committee needs about 2.2 tons of metal to forge the medals, most of that being silver and copper (gold medals are actually made of silver and plated in solid gold). Approximately 21lbs of gold, 2,600lbs of silver, and 1,500lbs of copper—the primary component in bronze—were used to produce medals for the 2012 Olympic games in London, which matches up pretty closely to 2.2 tons.

This isn’t a brand-new idea for the Japanese. Over a three-month period in 2009, the government ran an “urban mining” campaign that brought in 567,000 discarded mobile phones. This initiative recovered almost 50 pounds of gold, along with 175lbs of silver and more than six tons of copper. That’s just the start: There are an estimated 200 million unused cell phones taking up space in Japanese homes. The nation set a target of achieving a rate of 50 percent self-sufficiency in rare metals, including palladium and iridium, by 2030. Several major Japanese tech companies have been outspoken supporters of this goal, including mobile phone operator NTT DoCoMo, precious metals producer Tanaka Kikinzoku Kogyo, and online book and DVD stores operator ReNet Japan.

 

At iFixYouri, we also care about recycling and reducing e-waste. Whenever our technicians replace a screen, motherboard, or other component, the broken part is shipped to a certified electronics recycler. We also buy old and broken devices from customers and refurbish them. If the device is too old or too broken to have any value, iFixYouri will gladly take it for recycling at our expense. Don’t just toss your old cellphones or computers in the trash! Our goal is to keep as much e-waste out of landfills as possible, so drop your junk electronics off at any of our locations.

Fastest*: Internet Providers Get Petty

All anyone wants from their technology is speed. This is especially true when it comes to at-home internet, leading some to try to figure out which provider has the fastest download speeds. If that’s your goal, better avoid following what advertisements say. Comcast, provider of Xfinity Internet, has been ordered to stop telling consumers that it has the fastest in-home Wi-Fi by the National Advertising Review Board (NARB), the advertising industry’s self-regulation body. The big issue is that Comcast only used crowdsourced internet speeds using free speedtesting, and then only compared the top 10% of speeds with the top 10% of competitors. NARB believes that this isn’t definitive proof that Comcast’s Wi-Fi speeds are faster, saying that the collected speedtest data is “primarily dictated by speed of the [consumer’s] Internet connection and dependent in large part on the Internet speed tier purchased by the consumer.”

 

This wouldn’t, however, be a compelling story without a little drama. This investigation is the result of a retaliatory complaint to the National Advertising Division by direct competitor Verizon. Comcast complained about Verizon’s ads last year (which also claimed to have the fastest speeds) and Verizon is striking back. Although, Verizon’s proof of dominance was arguably more ridiculous than Comcast’s; NARB stated that the data presented “was not based on a comparison of objective Internet speed performance and/or a head-to-head comparison of different Internet service providers.” So how did they claim the top spot? By asking their customers. Verizon tallied the results of a simple online survey which ranked Verizon as #1 in customer satisfaction, then performed an odd sort of logical leap to say that Verizon Fios internet was the fastest. “In this context,” NARB says, “reasonable consumers may very well take away a message that Verizon’s #1 rating is based on a comparison of objective Internet speed performance and/or a head-to-head comparison of different Internet service providers.”

 

This feud isn’t just between Comcast and Verizon. Comcast filed a complaint about AT&T’s ads a few years back for surprisingly valid reasons. The obvious takeaway is, don’t believe any advertisement you see, and do your own research. But when iFixYouri says that we have 48-hour repair service turnaround from anywhere in the US and beyond, you can believe it. No fine print necessary.

Bought a Computer 10 Years Ago? Here’s 10 Bucks!

If you bought a computer with a CD drive back when 50 Cent was a top-selling artist and Tobey Maguire was still Spider-Man, you have a Hamilton headed your way. The European Commission, which is responsible for proposing legislation and upholding the EU treaties, contacted 13 optical drive manufacturers about major antitrust violations back in 2012, and they’re beginning to file settlement. These companies, many of them major players in the tech industry, are being investigated for what the Commission terms “one of the most serious breaches of EU antitrust rules.” Sony, Panasonic, Hitachi-LG, and others are suspected of being involved in a bid-rigging cartel between 2003 and 2008. For those unfamiliar with competition law, we’ll break it down.

 

  1. A cartel is an agreement between competing firms to control prices.
  2. Bid-rigging is a conspiracy in which a cartel agrees about who will submit the winning bid when there is a call for bids.

 

In this case, whenever HP or Dell needs an optical disk drive for a new laptop or desktop, they initiate an auction in which the lowest bidder wins the contract to manufacture the component. Instead of competing with each other for the chance to end up with the tiniest of profit margins, these 13 companies would decide, ahead of time, which one would get the contract, and the other 12 would purposefully give weak bids. The 13th company gets to sell their optical disk drives to HP or Dell for a higher price than if they bid fairly.

 

Let’s get to the important part. A class-action lawsuit is being filed against these 13 companies. Four of the companies have settled so far, a total of $124.5 million. A large portion of the money will be distributed to consumers who bought a optical disk drive or a computer with an optical disk drive (ODD). If you’re one of them, you’re eligible for up to $10 per drive. It doesn’t seem like you need any proof of purchase; the settlement administrators are (for now) simply collecting names, email addresses, and the number of drives purchased. Here are the details:

 

  • You purchased a new computer with an internal ODD, a stand-alone ODD designed for internal use in a computer, or an ODD designed to be attached externally to a computer.
  • Your purchase was for personal use and not for resale.
  • You made your purchase between April 1, 2003 and December 31, 2008.
  • You made the purchase as a resident of Arizona, California, District of Columbia, Florida, Hawaii, Kansas, Maine, Massachusetts, Michigan, Minnesota, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Mexico, New York, North Carolina, Oregon, Tennessee, Utah, Vermont, West Virginia, or Wisconsin.
  • Claim must be filed before July 1st, 2017.

 

Juggernaut: Kingston Releases the Last Thumb Drive You’ll Ever Need

Are you a videographer shooting hours and hours of raw 4K video? A photographer with a couple hundred thousand 18-megapixel photos to handle? Or maybe a hardcore PC gamer who needs to have dozens of your favorite titles with you at all times? If you said yes to any of those, it’s likely that you understand the headache that comes with huge amounts of data management, keeping track of hard drives and cloud accounts and cables. Good news! Even if you’re all of those things and more, your memory woes can be solved with one single USB flash drive. At CES 2017, portable storage mavens Kingston Digital debuted their DataTraveler Ultimate GT drive in a whopping 2 terabytes. The Fountain Valley, California-based company is doubling-down, proving that their 1TB drive from a few years back wasn’t the limit of their potential. If you’ve ever dreamed of holding absolutely ridiculous amounts of storage in your palm, either as a “daily driver” or just as a backup stick, here’s your chance.

2TB is enough for 70 hours of 4K footage at 30fps, more than 250,000 24-megapixel photos, 166 full-length HD films, or 50 copies of huge AAA-title The Witcher 3. While external hard drives in that capacity have been available for some time now (and are rather affordable) this is the first stick-style USB drive to hit that mark. A durable zinc-alloy metal casing gives the Ultimate GT a professional, industrial look, but the device’s size isn’t anything that could fit on your keyring. The choice of USB-A means that you might quickly need to purchase a dongle adapter for USB-C devices…but, given the size and shape of the Ultimate GT, you’ll need one anyway for use with most laptops, unless you want to leave the USB-side of your MacBook hanging over the edge of the table. The price hasn’t been released yet, but sources are speculating the 2TB model to be in the $800-$900 range.

At iFixYouri we find it odd that Kingston (and other USB drive manufacturers, soon) went straight from 1TB to 2TB; no 1.5TB flash drive in the interim. Seems that USB drives follow Moore’s Law and only double in capacity, so be on the lookout for a 4TB drive in the future.

Apple Breaks Sales Records in End of 2016…but How Well Are They Doing?

The results for the final quarter of 2016 are in, and Apple came out as the winner. With 78.4 billion dollars, the tech giant broke its own incredible records for quarterly earnings. CEO Tim Cook presented these findings, citing record sales company-wide, including the iPhone, Mac, Apple Watch, and Services divisions. However, Apple had the advantage of a fiscal quarter that ran a little longer than their competitors. Due to (totally legal and normal) calendar quirks, Apple’s Q1 was 14 weeks instead of the usual 13. It is worth noting that the calendar year doesn’t line up with the Apple’s fiscal year, which ends on September 24th, so 9/25-12/31 is Apple’s first fiscal quarter in their 2017 fiscal year. In the earnings report, Apple CFO Luca Maestri openly addresses the extra week while mentioning a number of handicaps that he claims counteract the year-over-year boost. Among them, the company received a one-off $548 million patent infringement payment in the same quarter last year, the iPhone 7 being released earlier in September than the iPhone 6S was last year (causing more revenue to be accrued in Q4 instead of the following quarter), and supply issues in the new products failing to meet customers’ demands. No mention of demand for the iPhone 7 being so low that Apple scaled down production almost immediately after its release, but the company traditionally refuses to discuss sale counts.

Financial mumbo-jumbo aside, clearly getting a big leg-up from the 14th week was the iPhone. 2016 overall wasn’t a strong year for iPhone sales; it was actually the first full year of decline, with a 7% drop. But the added seven days helped Q1 2017 iPhone sales beat out the last quarter of 2015 by 4.7%. On a bigger scale, Apple is now the largest provider of smartphones worldwide, finally beating out close rivals Samsung Electronics. This isn’t so much a huge achievement for Apple as it is a down note for Samsung, and no, the Note 7 issues weren’t much to blame. The South Korean mega-corporation is slowly losing its foothold over smartphone-crazed Asia, and Chinese competitors are popping up with high-quality phones at lower price points and better innovations. Take OPPO, for instance, arguably the most successful smartphone company in China (exact numbers are difficult to come by). They took the Chinese smartphone market by storm after popping up in 2008, and since then have debuted both the world’s thinnest phone (2/3rd the thickness of an iPhone 7) and possibly the first “selfie-phone” with a 16-megapixel front-facing camera (and a paltry 12MP shooter on the back). Other Chinese brands like Vivo (owned by the same parent as OPPO) and Huawei are close behind, and their presence is leaking into other major Asian markets such as India. Samsung just can’t keep up.

So, yes, Apple made a fair amount of money in late 2016, but when you look past the headline, it wasn’t as earth-shattering as it is at first glance. In our opinion, you’d expect a lot more to happen when a company of Apple’s size and stature releases a new phone, new laptop, new smartwatch, and debuted their first wireless headphones…all in the span of a few weeks. The sign of a truly successful quarter in this case would see Apple sweeping the tech world, annihilating everyone in their path. Instead, each product was met with grumbles about price, gimmicky features, and/or availability.

As both consumers and other manufacturers look to Apple to innovate within the tech industry, the pressure builds. Criticism is coming in whispers, of the product ecosystem growing stale, of Tim Cook’s inability to fill the massive shoes left behind by the late Steve Jobs, of the famed cult of die-hard fans becoming disheartened with the most recent device lineup. Apple can’t rest on their laurels (despite the nice stock jump the announcement gave them) and they need to let this good news push them through 2017, where we’ll hopefully see, at the least, a new iPad model.

Web Censorship Around the World…and at Home

As we enter 2017, it’s important to know who’s watching us while we watch the ball drop. Internet surveillance has been a hot-button issue for the past decade, and everyone is scrambling for info on how they can hide their browsing history from prying eyes. But what about the reverse? Governments around the world are censoring the internet that its citizens have access to. In fact, we’re fairly sure that our title alone will cause this page to be blocked in quite a few of them. Today, we’ll look at three of these nations, found using Reporters Without Borders’ “Enemies of the Internet” list, and how browsing the web there might be a little different than what you’re used to.

 

In Havana, Cuba, only about 280 miles from our Florida headquarters, hermano grande is always watching. Watching your internet use, anyway. There are actually two internets; an “international” one that offers access to the entire web (restricted to government employees) and the “national” network that is heavily monitored. Cubans must enter their name and address to log on, and all usage runs through government-run proxy servers that steal usernames and passwords. Typing in the wrong word results in a friendly message informing you of what you’ve done then locks you out. An ambassador claims that this is to “regulate access to [the] Internet and avoid hackers, stealing passwords, [and] access to pornographic, satanic cults, terrorist or other negative sites” and, reportedly, aside from those and a few anti-Castro websites, the internet isn’t too blocked off. It is, however, extremely difficult to get on. Internet usage costs around $1.30 per hour, in a country where average monthly wage is $20. And if you try to save money by working quickly, the average download speed is a measly 1 megabit per second. cubaOne reporter noted that foreign news sites were not censored; rather, the bandwidth needed to load their homepages made checking CNN.com prohibitively time-consuming and expensive. Warming relations between the US and Cuba should help their IT infrastructure (the American embargo against the island extends to network hardware) and make internet more affordable and accessible.

 

While not alone in the Middle East, Saudi Arabia might be the most direct about controlling what its denizens view online. All international web traffic to the country is routed through several content filters to block “immoral” web pages from reaching citizens. The “immoral” definition makes things tricky; the definition tends to be along the lines of
“pornography, drug use, gambling, religious conversion of Muslims, and filtering circumvention tools” and anything “against Islam, public morals or public order” but obviously includes very subjective opinions. 140 Wikipedia pages are blocked, such as “evolution” and “bikini waxing.” Recently, the Saudi government has been attempting to crack down on popular homegrown YouTube channels, which until now have been an escape from the rigid control over television programming in a country with half the population under 25.

 

It might be fairly surprising to learn that the United States also falls on the “Enemies of The Internet” list. The First Amendment extends to internet usage, so in theory there is very little government-mandated filtering. However, using “a complex set of legally binding and privately mediated mechanisms,” it is considered by organizations such as OpenNet Initiative to be highly regulated. State governments and private companies are often pressured by the federal government into censoring the internet for their users. Some domain name registration companies will deny public access to websites that the US Treasury places on its official blacklist. For example, a European travel agency found itself blocked out of the country for arranging loophole ways for American tourists to visit Cuba, still under embargo. School libraries throughout the country are required to install certain “internet safety protocols” if they wish to acquire federal funding. Branches of the military are seemingly allowed to censor what they wish. After British newspaper The Guardian published whistleblower Edward Snowden’s report on the NSA’s global surveillance program, their website became blocked on all personnel computers at US Army facilities around the world. The US Air Force has a similar policy in place for The Guardian and many other news websites that published leaked diplomatic cables. In the public realm, many websites apply filters and censors, and there’s a lot of debate on how much is too much. Facebook is known to remove what it deems to be “hate speech,” but many believe that opposing worldviews shouldn’t be removed simply for being unpopular. What is anti-homosexual to one person is pro-Christianity to another, and vice-versa.

 

We’d like to hear your take on it. Ever visit Cuba or Saudi Arabia or any other country and have an interesting story to tell about trying to access the internet there? Leave us a comment!

Why You Shouldn’t Buy Cheap Chargers

Beware of cheap chargers! It’s not just your phone you have to worry about blowing up on you (Sorry, Samsung). It’s safe to say that most of us have been caught in the wild without a charger and 2% battery and succumbed to the $8.99 iPhone charger at the gas station. You know the type; sold right next to the male-enhancement pills and questionable energy tonics, not the familiar clean white but instead a color that reminds you of bad candy. While these may be fine in a pinch, we recommend avoiding using these chargers regularly. Reports of fire, electrocutions, and (much worse) damage to phones have been widespread. These cheap chargers, sometimes blatant counterfeits designed to look similar to official accessories, are inexpensive for a reason. Let’s take a look at a MacBook charger, since its larger size makes things easier to see. The official Apple charger is on the left, the knockoff on the right.

macbook charger
Original vs. Cheap MacBook Charger

The biggest issue regarding the safety in these knockoff chargers has to do with insulation. These devices are designed to take a very powerful electrical current from your wall and convert it into something that can safely charge your laptop. As you can imagine, a lot of safeguards are required to prevent wires from crossing and to distribute the electrical load evenly. Those safeguards aren’t as numerous in the knockoff; you can see how much empty space there is compared to the official one. If you’re going to use one, make sure you’re not standing on a wet or metal floor or you might get a deadly surprise. Budget chargers for iPads and iPhones are similarly constructed: a housing the same size and shape as the official, but the electronics inside barely fill the space. Here’s another side-by-side with iPad chargers (counterfeit on the right)…

iPad Chargers
Original vs Cheap iPad Chargers

…and a $2.95 iPhone wall charger, looking like something from a vending machine.

Knockoff iPhone Charger
Knockoff iPhone Charger

Now, we’re not saying all off-brand charging accessories are bad (but a lot of them are, according to the BBC). You can save money, but don’t be tempted to save more than 50% or you might be in trouble. An iPhone charger (wall plug and cable) retails for around $25 and good alternatives, such as PureGear or AmazonBasics, can be found for close to $15. These, of course, will be of a different external design than the official Apple product, but feature similar build quality and safety. Beware of products that make an attempt to look like exact copies of official products but have a price tag one-tenth the size; these are designed to trick you into buying an inferior counterfeit while thinking it’s legit, much in the way that Ghosthunters is titled to confuse people looking to rent Ghostbusters at the local RedBox. In the interest of safety, be sure to look for logos of product-quality organizations, such as UL, CSA, and CE.

ul-csa-logo

At iFixYouri retail locations, we sell a variety of accessories for your devices, from protective and decorative cases to chargers. Our stores carry PureGear chargers, all of which carry either the CSA or CE label and are touted by our expert technicians. If your device was damaged by a faulty charger, either a charging port malfunction or a battery that suddenly doesn’t hold a charge or dies suddenly, iFixYouri can diagnose the problem and repair it quickly and with top-quality parts. We might even throw in a quality charger, too!

 

Photo credits http://www.righto.com/

Why Would Google Delete All of Your Data?

How much of your life is kept on Google accounts? Are all your documents saved on Google Drive? Family pics on Google Photos? Credit cards and gift cards on Google Wallet? Maybe you run a small business and do your marketing with Google AdWords? If so, you might want to start reading the “terms of services” very carefully. Several hundred people who purchased the new Google Pixel smartphone directly from Google in order to resell to a third party have found themselves locked out of their Google account. It starts with a friendly little letter…

google-accountsa

…then escalates to a terrifying message:

your-google-account-has-been-suspended.-anshelkgmail.com-gmail-google-chrome-2016-11-16-20.21.45-1

Can’t say they weren’t warned. When buying the Pixel from the Google store, part of the terms & conditions state the following: “You may only purchase Devices for your personal use. You may not commercially resell any Device, but you may give the Device as a gift.” Even if it’s just your recovery account associated with such activity, both will be banned. Google, like a vengeful god, will sweep down upon any digital platform it controls and ban you from it. What makes things a little sketchy is that there’s no part of any of the notices that informs the locked-out what they did wrong. It took several of them putting their heads together to realize that the one thing they all had in common was buying the phones and having them shipped to a smartphone retailer in New Hampshire. This is the kind of thing that causes mess-in-your-pants panic: being severely punished for an unknown crime.

While most companies would simply serve a cease-and-desist letter to the New Hampshire company and impose a restriction on the number of phones being ordered (the current limit is 5), Google went ballistic. This is a textbook case of trust-betrayal, Google is essentially saying, “We’re giving you a good thing, don’t take advantage of it.” The forum that advertised and discussed the plan has reportedly been doing the same thing with Google’s Nexus phones with no issue. One can’t help but feel as if this is an overreach of power on Google’s part; if someone violates a legally binding contract (accepting the terms of service, in this case), you handle it properly and through legal channels. Holding data hostage just isn’t appropriate, especially since this can affect business owners.

After spreading the story around the various news outlets, the forum announced that Google has unlocked the accounts while reminding the guilty parties that they were in violation of their “fraud prevention efforts.” If anything, this was just a display of power, an extreme measure to scare off anyone else thinking of buying to resell. It’s scary to think that Google has this ability, and can do what they want with your data to mete out whatever they deem to be “justice” for whatever they deem to be wrong. This definitely brings up the question: How much of your life should you trust to one company?

Google’s new motto: Don’t be evil…and don’t mess with us.